FAQs
As an athlete, what do I receive as part of the event?
Do you provide training clinics?
Yes, we do provide clinics. See specific event pages for details
If I do not pick up my t-shirt and award on race day, will you mail it to me?
No. Please plan to stay through the end of the race to receive these items.
Is the race USAT sanctioned?
Yes, all triathlon races are USAT sanctioned.
What are the USAT fees?
$15 for a one day license and $45 for an annual license.
http://www.usatriathlon.org/membership-services/join-or-renew.aspx
Do I need to wear my USAP bibs?
Yes. If you do not wear your bib on the run you will be penalized, based on USAT rules and regulations.
http://www.usatriathlon.org/about-multisport/rulebook.aspx
Where do I find race results?
On our website, Click Here for Results information
Can I get a refund?
No, we do not provide refunds. Click Here for Refund/Credit Policy information
Where do I return my timing chip?
USA Productions
3941 Park Dr Ste 20-201
El Dorado Hills, CA 95762
What are the age categories?
14-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 50-59, 60-64, 65-69, 70-74, 70-79, 80-84, 85-89
Female Athena (165lbs +)
Male Clydesdale (220lbs +)
What are the age group prizes you give out after the race?
The prizes vary per event…..from plaques to branded pint glasses and hats, etc. Please check each event page for prizes and awards.
Do I have to be present to receive my award?
Yes
Can I have my coach race with me?
No, based on USAT rules and regulations this is not allowed
http://www.usatriathlon.org/about-multisport/rulebook.aspx
What clothing do you recommend I wear on race day?
Where do I find my Tri Club and team codes?
Contact your club or team president
What if we are not set up as a club or team within the event?
If you have not set yourself up with our organization, please email info@usapevents.com to get set up to receive the discount code. Please also send a logo for your team or club for promotion on our site.
Is there an Aquabike category?
Yes, we have an Aquabike category in each event. Please see each individual event page for event details and registration links for registration in the Aquabike category.
Can I transfer from one race to another?
Yes. Please advise us at least 3 weeks before race day. This transfer can only occur in the same calendar year. Click Here for Transfer Policy information
How do we register as a relay team?
How many individuals do you allow in a relay team?
2-3 individuals
Can the relay teams be co-ed?
Yes
Who pays for the relay team registration?
The captain pays for the team registration and invites the other relay team members. The team members will be required to enter USA Triathlon membership number or pay for a one day USA Triathlon membership before the event.
What is the weight classification for Clydesdale and Athena?
What are the age categories for youth?
11-12, 13-15 & 16-19 years of age, with parental consent
Do you give discounts for veterans, active military, college students, fire, and police?
Yes. You must bring proof of active status at Packet Pick-up. Please contact us and we will give you the appropriate code to register.
What considerations do you offer for a challenged athlete?
We provide designated transition racks, challenged athlete swim starts, personal assistance as required if notified at least 2 weeks in advance of the event.
Where do I put my race bibs (bike, shirt, and helmet)?
The small bib should be placed on the front of your helmet. The bike bib should be placed on the seat post or top tube of the bike. The run bib should be placed on the front of your shirt. We recommend using a bib belt which eliminates the use of safety pins.
Do you supply safety pins for the bib?
Yes, safety pins will be included in your race packet
If I do not pick up my t-shirt and award on race day, will you mail it to me?
No
Can I do mail-in registration?
Yes. Please contact us and we will send a mail in registration form to use.
Can I receive emails, text messages, Facebook and Twitter posts with my results?
Yes. This can be done at the time of registration.
Can I have my packet mailed to me?
No, we do not mail packets.
Are the USAP T-Shirts gender specific?
Yes
What is the temperature of the water?
The water temperature depends on the swim location for each event. Check each event page for appropriate temperatures.
What are the wave starts?
They are stated on each event page as well as in the AIG (Athlete Information Guide), which will be posted 30 days before each event.
Can I wear a wetsuit?
Yes
Should I wear a wetsuit?
We always recommend you wear a wetsuit for safety purposes but it is not required.
Can I wear my own swim cap?
Yes, as long as it is the same color as your USAP designated wave color swim cap.
Where can I get course maps?
They are posted for each event page on our website.
Where can I rent a wetsuit?
Can I stop during the swim and rest?
Yes, but you can't use the lifeguard vessel to move you forward while resting.
Can I select my own stroke during the swim?
Yes. Any stroke is acceptable and advised.
Where can I get course maps?
They are posted for each event page on our website
Can I ride my mountain bike?
Yes
Will you have aid stations on the bike course?
Yes. There will be aid stations on all Olympic race bike courses. There will not be aid stations for the sprint bike courses.
Where do I put my race bibs (bike, shirt, helmet)?
The small bib should be placed on the front of your helmet. The bike bib should be placed on the seat post or top tube of the bike. The run bib should be placed on the front of your shirt. We recommend using a bib belt which eliminates the use of safety pins.
Where do you recommend I get my bike tuned up?
Can I wear my earplugs/earphones?
No. It is against USAT rules and regulations and you will be penalized if you wear them.
http://www.usatriathlon.org/about-multisport/rulebook.aspx
Where do I put my race bibs (bike, shirt, helmet)?
The small bib should be placed on the front of your helmet. The bike bib should be placed on the seat post or top tube of the bike. The run bib should be placed on the front of your shirt. We recommend using a bib belt which eliminates the use of safety pins. Link with pictures
Will you have aid stations on the course?
Yes, aid stations are located every mile on the run courses.
Where can I get course maps?
They are posted for each event page on our website.
Can I wear my earplugs/earphones?
No. It is against USAT rules and regulations and you will be penalized if you wear them.
http://www.usatriathlon.org/about-multisport/rulebook.aspx
How do I volunteer for an event?
Click Here for Volunteer information
What are the benefits of volunteering?
Where do I set myself up in the transition area?
Transition areas will be first come first serve and we have designated areas for each club with more than 4 members racing in each event.
Is the transition area secure at all times?
Yes, we have very secure transitions and will make sure all your items are secure during and after your race.
We will make sure that no spectators come into transition and that we do NOT open transition until all bikes have been removed.
What hotels do you have in the area for each event?
Check each individual race page for the race photos link
Where is the best place for a spectator to watch the race?
Near each of the transition areas and/or at the finish lines. Please see the Spectator Map for your event.